Viktor has gained QA and management experience while working on various IT projects for last 8 years. Before switching to telecommunication industry, he focused on document management systems, mobile applications and rich clients. Viktor is currently Test Manager at O2 Slovakia, responsible for the quality of the software delivery including automation and performance testing.

Switching to the new CRM system is challenging task for any company, regardless its ability to cope with uncertainty. Viktor’s presentation „O4 – Overcoming QA challenges when implementing new CRM“ will cover real-life examples and tips of how to manage testing and delivery of complex IT systems. It will shed some light to the preparation, execution and problem-solving scenarios experienced during the project.